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I cannot add any URL to draw.io diagram

melaniemae_legaspi
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April 9, 2026

Hi, I am trying to add a URL to draw.io shapes which we normally do but now I cannot add URL and it just allow a Confluence page to be linked.

1 answer

3 votes
Bastian -drawio Diagrams-
Atlassian Partner
April 9, 2026

Hey there! Please try using the method explained at https://drawio-app.com/blog/linking-content-in-draw-io-diagrams/. When you right-click (or secondary click) on the shape, you can select Edit Link to insert any URL, Confluence page, diagram tab or page header. You can also have a look at https://www.youtube.com/watch?v=RTbrX-xG59Q, where you will find a video snippet on how to link to a URL of your choice :)

Aprille Sta_ Maria
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April 13, 2026

Hi Bastian,

Some of our users are also experiencing this issue.

When following the video and clicking Edit Link in draw.io Diagrams, we are only seeing the available options below (no Add URL option):

Confluence Page Anchor
Attachments
Search
Page
In addition, the UI popup appears distorted/incorrect. The green radio button is also spinning.

Could you please confirm if this is a known issue or if there is a fix available?

ThanksScreenshot 2026-04-13 105342.png

Bastian -drawio Diagrams-
Atlassian Partner
April 13, 2026

Hi @Aprille Sta_ Maria . Thanks for your reply. The Edit Link menu should look like this:

Screenshot 2026-04-14 at 07.34.05.png

May you please contact our technical support via support@draw.io or turn to our helpdesk directly (https://drawio.link/technicalsupport)? My colleagues will help you asap, so you won't experience that behavior any longer.

Best,
Bastian

Aprille Sta_ Maria
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April 15, 2026

Hi Bastian, quick update, the bug doesn’t appear on the previous Edge version, but does appear on the new Edge version.

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