I can't seem to remove labels from a page, I get an error. Any ideas?

[Stacey Pizzinato]

I click on the "x" to remove the label and then this error pops up and won't remove the label. 

Anyone have any suggestions? Is it happening to anyone else?

[Angélica Luz]

Hello Stacey,

Welcome to Atlassian Community!

Checking using the details provided, I believe that this issue is related to a bug where Labels that contain the + characters can't be deleted.

• Labels with + characters cannot be deleted.

Please, confirm if the Labels that you want to delete has this special character and use the workaround mentioned in bug to fix this.

Also, click on "This affects my team" and watch to receive future updates.

If the bug is not related to the issue you are facing, please, send us a screenshot of the affected labels, so we can test here using the same Labels.

Regards,
Angélica

[Stacey Pizzinato]

Hi Angélica,

Yes, the labels I am trying to remove include the + character.

Any idea when a fix will be done?

Thanks,
Stacey

[Stacey Pizzinato]

Also, I am unable to click on "This affects my team" or watch to receive future updates, these options are greyed out for me.

[Angélica Luz]

We still don't know when the bug will be fixed since it will depend on the priority. Please, check our Bug Fix Policy for more details.

To vote and watch the bug, you must be logged in on jira.atlassian.com. If it doesn't work, please try using an incognito mode.

[Stacey Pizzinato]

Thanks for the update.

I was now able to login and click on "This affects my team" and watch the bug.