I can't get in Confluence. I'm not

[Flaig Gaby]

Ich komme nicht mehr ins Confluence. Was muss ich tun?

[Staffan Redelius]

Hi @Flaig Gaby and welcome

Please be aware that this is a public forum an no one can access your instance

Is your Confluence instance handled by your organization? Then you need to reach out to the pople in your organization that is managing your Atlassian products. 

If it is an personal account check if you have any outstanding payments for the application. Find more information regarding billing on this page: https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/

Best regards,
/Staffan

[Marc -Devoteam-]

Hi @Flaig Gaby 

As it seems you are a user or want to use your companies Confluence.

If this is not a free instance, then it might be your permissions have been revoked, then refer to @Staffan Redelius reply.

Otherwise here on the portal we can't grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances.

Not even official Atlassian Support will honour such a request.

You will need to contact an admin of the instance or the IT department of the company the instance belongs to.

[Harrys]

Hope you’re able to get back into Confluence soon. Checking whether the account is managed by your organization is probably the best place to start, since the admin may need to help with access.