I am unable to extract information via confluence connector in copilot studio agent

[Kiran Acharya]

I am unable to extract information via confluence connector in copilot studio agent. I get a response - "I'm sorry, I'm not sure how to help with that. Can you try rephrasing?". If I try directly in copilot studio, it says "No information was found that could help answer this. Edit knowledge sources"

[Tomislav Tobijas]

Hi @Kiran Acharya ,

Is that the only thing that's not working, or the whole 'connection' is not working as well? Can you also maybe share how you've made the connection? Did this work before and stopped working, or didn't it work at all?

I'm asking as I've found this discussion related to Rovo MCP tools no longer being discovered within Copilot Studio: https://learn.microsoft.com/en-ca/answers/questions/5890333/microsoft-copilot-studio-rovo-mcp-tools-no-longer

I haven't played with Copilot myself, but generally speaking, "No information was found" is often related to how permissions and indexing are handled between Atlassian and Microsoft's Graph connectors 👀

Cheers,
Tobi