I am space owner and administrator, but can't see the content

[Mark van Beek]

I am space owner and administrator, but can't see the content myself as well as other since I added a few users. I've requested access, which should sent an email?? notification to myself, but I don't receive anything. How can this be fixed?

I've also tried to enable anonymous access, but even then I can't see the content.

[Christof Cuypers]

Hi @Mark van Beek 

To verify that there are no issues with the Space Permissions, I would suggest following: 

1. Select the wheel icon () in the top-right corner to open Confluence administration.
2. Find Settings > Security in the left-hand navigation.
3. Select Space permissions.
4. Locate the space  and select Recover Permissions. (If you're already an admin in the space, you'll see Manage Permissions.)

[Staffan Redelius]

Hi @Mark van Beek 

Are you in a Team managed or Company managed space? Click on the three dots to the right of the space name and look at the bottom of the pop-up. It should say Team managed or Company Managed.

If you are in a Team managed project you need to be added to the Space if you aren't in a group that have user access to the space. (Go to Space setting -> Access

If you are in a Company managed space make sure you have the permission "Browse projects" for the space in question (Space settings -> Permissions)

Best regards,
/Staffan

[Anwesha Pan]

Hi @Mark van Beek 

As a Space Administrator, you can view and modify page restrictions across the entire space without needing direct view access to the page content itself. You can try either of the below methods:

Method 1: Remove Page Restrictions via Space Settings (Recommended for All Plans)

1. Navigate to your space in Confluence.

2. Select Space settings from the left-hand sidebar.

3. Under the Manage content (or Manage pages) section, click Restricted (or Restricted pages).

4. Review the list of restricted pages:

   • Pay special attention to the Space Home Page or top-level parent pages.

5. Click the Padlock icon (🔒) next to the restricted page.

6. In the restrictions modal:

   • Remove the View restriction entirely to make it open to the space, OR

   • Explicitly add yourself and the relevant user groups (e.g., confluence-users or your team group) with Can view or Can edit access.

7. Save your changes and refresh the page.

Method 2: Use the Admin Key (Confluence Premium & Enterprise Only)

If your site is on a Premium or Enterprise plan, Site and Space Administrators can temporary elevate permissions:

1. Navigate to the URL of the restricted page.

2. On the "You've stumbled on restricted content" prompt, click the View now button on the Admin Key banner.

3. Once the Admin Key is active, click the Padlock icon at the top right of the page.

4. Adjust or clear the page restrictions so that the required users and groups have access.

Thanks,
Anwesha