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How to delete a free organization created inadvertantly

Chanel Oh February 2, 2025

Hello there,

I accidentally ended up creating three organizations on Atlassian this morning due to a webpage bug and only realized it when I got the email notifications about their creations. Since I don’t need them, I’d like to remove them immediately in case it starts a recurring subscription unknowingly, but I am running into an issue. I’ve already removed all the automatically linked products (Confluence), yet I still can’t delete the organizations. Is there a reason for this? Appreciate any guidance you can provide. 

Thank you very much!

1 answer

0 votes
Trudy Claspill
Community Champion
February 2, 2025

Hello @Chanel Oh 

Welcome to the Atlassian community.

Refer to this documentation.

https://support.atlassian.com/organization-administration/docs/delete-your-organization/

Review the information concerning how long it takes. Let us know if you have questions.

Chanel Oh February 2, 2025

Hello @Trudy Claspill ! Does the timeline apply to even Free/Trial subscriptions as well?

Trudy Claspill
Community Champion
February 3, 2025

Yes, I believe it does.

If you have a paid subscription for a product you could attempt to expedite the removal of the others by opening a support case at https://support.atlassian.com/contact/#/

 

Chanel Oh February 3, 2025

I see, thank you @Trudy Claspill ! I will wait it out and then see if they can be deleted at a later date. Appreciate your help :) 

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