How often is Confluence auto-saving while I'm editing?

[sarah_sheffield]

I use the new editor.  Every time I edit a page in Confluence, when I click 'Publish' I get a message that flashes up quickly that says 'Hold on. We're still saving your changes.'  Even if I haven't made changes for several minutes and have simply been reviewing what I have done before clicking Publish. 

Sometimes, my changes are not there after I click Publish.  Other times they are.

It is most confusing.  

How often does the auto-save save? Or am I doing something wrong?

[Mikael Sandberg]

The default is every 30 seconds, bu you can always change it by going to General Configuration > Further Configuration. See Configuring the Time Interval at which Drafts are Saved for more information.

[sarah_sheffield]

Thanks Mikael - but that's not really what I'm asking about.  I have left the default at 30 seconds.  And yet even if I have not made a change for over 30 seconds while in edit mode, when I 'Publish' I get that message that it's still not saved.  And sometimes my changes actually are saved and sometimes they are not.

Makes no sense.

[Mikael Sandberg]

Do you know if the page you are editing originally was created with the old editor? I have seen that happen with converted pages, and in one case on our instance there was a html tag in the back end that was causing the issue when trying to save. If you contact Atlassian support they should be able to investigate what is going on.

[Mikael Sandberg]

One more thing, have you tried and see if the same thing happens in an incognito window? Sometimes browser extensions can interfere with Confluence's micro services.

[sarah_sheffield]

Interesting - I created the page (pages) in question with the new editor - so I don't think it's a conversion issue.

I'll have a look at what happens incognito - thanks!