How do I set the default space permission as a site admin?

[Andy Vo]

I have a site admin for Confluence. When I create a space, I would like it to have the default space permissions. However, I couldn't find the place to set the Default Space Permission.

[Andy Vo · Accepted solution]

I am the only site admin for the site and belong to group site-admins. I can do pretty much everything except default space permission. seems like a glitch.

When I click user management I can manage user fine.

[Dominic Lagger]

This is very strange. To be honest I'm stumped now...

Since you are a standard cloud user, I would suggest you to raise a support ticket and check with atlassian.

You can raise a support ticket here: https://support.atlassian.com/contact/#/

Hope they can help you. Sorry, I couldn't help you more.  

Regards, Dominic

[Andy Vo]

Thanks for your help. From that link there are only two options: Explore Community and View Documentation

I will see if I can email the Atlassian directly

[Andy Vo]

Actually I just figured it out. 

Go to "Product Access" then click "Administrator access" tab then add myself to Confluence admin

[Dominic Lagger]

Hi @Andy Vo 

According to this documentation:

To set the default space permissions:

1. Go to  Settings in the Confluence navigation
2. Click Space Permissions
3. Click Edit Permissions

Default permissions are configurable for groups only, not for individual or anonymous users.

Regards, Dominic

[Andy Vo]

I did check out that instruction but I can't find Space Permissions.

After clicking Settings, I saw User management, Billing, system, products, projects, Issues and Apps.

I recall being able to edit default space permissions in the past I can't seem to find a link to access it. I am not sure if somehow I remove a permission I had or the link has been removed in cloud version.

[Dominic Lagger]

What happens when you try this link?

https://<<your-instance>>.atlassian.net/wiki/admin/permissions/viewdefaultspacepermissions.action

[Andy Vo]

It shows a page titled "Not Permitted"

This is a restricted page

If you think you should have access, try asking the person who sent you here for help

I am the only site admin and belong to the group site-admins,  so I don't know how I can increase my permission further. 

[Dominic Lagger]

Hmm that's strange. It looks like you haven't permission to do this action. 

Are you sure you are still a site-admin? 

Can you share a printscreen what do you see when you click the cogwheel or when you try this link? 

https://<<your-instance>>.atlassian.net/wiki/admin/ 

Regards, Dominic

[Andy Vo]

This is what I see when I clicked the cogwheel. Clicking the link you sent result in Not Permitted page.

[Dominic Lagger]

So it really seems you don't have any permission to change the default space permissions. You should contact an administrator of the confluence instance. 

What do you get when you click the "user management" link?