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How can we make restricted pages not show up in a search result?

Inge van Gisbergen June 5, 2018

We have restricted pages in our documentation and made them only available for internal use. 

Customers do not have access?
But when our customers search the pages show up in the search result. 

 

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Yogesh Mude
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June 5, 2018

HI @Inge van Gisbergen

Welcome to the community!

Here is the page restriction article please have a look at it.

As mentioned in this older ticket restricted pages and their child pages will never show up in the search result, it will totally be hidden.

Inge van Gisbergen June 5, 2018

Hi @Yogesh Mude
Thanks for your respons.
The top page is restricted, the child page isn't. It still shows up in the search result.

I will restrict the child page as well. 

Yogesh Mude
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June 5, 2018

HI @Inge van Gisbergen

In the documentation itself, they have mentioned like the view restrictions are inherited but not the Edit restrictions means a restriction applied to one page will cascade down to any child pages.

If you feel this answer help to solve your issue then please don't hesitate to accept this answer.

Inge van Gisbergen June 5, 2018

Hi @Yogesh Mude

The main page has Everyone "has no access". A company group and myself have edit and read permissions. 

If child pages inherit this restriction than accourding to the documentation our customer (= Everyone) should not be able to read the child page, right? 

They can not access the page to read the page. But it did show up in the search results.

The page you linked doesn't explain that. 

Yogesh Mude
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June 5, 2018

Yes, if you say, Everyone, then your customer will not be able to read the page.

Please read the https://confluence.atlassian.com/doc/page-restrictions-139414.html?_ga=2.36984869.421559132.1528085977-338212943.1524643824 middle of the page ie.

Who is Everyone and How do Inherited Restrictions work.

Inge van Gisbergen June 5, 2018

Thanks, I did read it. 

Inge van Gisbergen June 5, 2018

Thnx I did read it. 

Inge van Gisbergen June 5, 2018

@Yogesh Mude it's fixed now.
Somebody changed the restrictions on an even higher level.

Thanks for your help.

Yogesh Mude
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June 5, 2018

Hi @Inge van Gisbergen

If this issue has been solved then please don't hesitate to accept this answer.

It will help others those who will face the same issue in future.

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