Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How can I downgrade my subscription if I don't have organization ?

hanisakmal
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 5, 2023

I am using individual acc, but encounter popup that as us to upgrade. However we want to remove user to keep using the free account. But I'm unable to see the feature to remove the user.

When we click to change to free account, They asked me to create organization and go to billing 

Is it possible to delete the user access without admin and organization ?
image.png

1 answer

0 votes
Thuan_ Do Dang
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 5, 2023

Hi @hanisakmal ,

You must be Site admin to Manage your users. To check if you're Site adminConfluence admin.png

To remove an user, after you select an individual user > click three dot on the top right > select Remove user

Remove user.png

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events