How I can import a user without group to Confluence via LDAP?

[IsabelMariaMatas]

I have connected Confluence with Jira ServiceDesk but when a JIRA user without a Confluence user want to see the knowledge data base in Confluence its impossible because doesn't have a Confluence user. I have seen this limitation in Atlassian:

"If your service desk site and Confluence site have separate user bases, you'll need to create a Confluence user account for each Service Desk customer. If you don't want the customer to use a Confluence license, don't assign the Confluence user to a group."

My problem is that I don't know how to import users without a group via LDAP to a Confluence server.

I have imported a group without the "can use" permission but my problem is that it only imports from that group users that previously have the "can use" permission from another group. Users that Confluence don't know aren't imported.

Some suggestions?

Thanks in advance.

[Vero Rivas]

Hi @IsabelMariaMatas 

   Look at this post, maybe can help you

   https://confluence.atlassian.com/confkb/ldap-users-synchronizing-with-confluence-without-groups-869010048.html

   https://confluence.atlassian.com/confkb/domain-users-group-from-ad-is-imported-by-confluence-but-its-members-are-not-imported-590258549.html

Cheers