HTTPS working on server but not client

[Edward Purdon]

Hi all,

I have just finished "upgrading" our Confluence Server to use HTTPS/SSL.

Accessing Confluence from the server works perfectly (for both http://server:8090 and https://server:8443 as well as localhost equivalents).

Accessing from a client machine however shows the normal HTTP (http://server:8090) working OK, however accessing over HTTPS (https://server:8443) seems to timeout.

Looking into the Atlassian-confluence.log, it is filled with the following:

2018-11-07 14:20:38,166 ERROR [http-nio-8443-exec-11] [[Standalone].[localhost].[/].[file-server]] log Servlet.service() for servlet file-server threw exception

I had a hunt around and couldn't find any KB-articles or information, so I apologize in advance if this information is readily available somewhere!

It is worth noting that this setup of Confluence uses Tomcat.

Many thanks in advance!

[Josh Steckler]

Can you post what your <Connector> configurations look like from your server.xml?

You should also make sure you have updated your confluence base url ro https://server:8443