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Gliffy images not rendering properly with Safari

Cam Ross
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July 15, 2020

Gliffy images with Confluence Cloud are not rendering properly with Safari. The images below show a messed up rendering in Safari and a properly rendered image in Chrome.  Note that this is Safari 13.1.1 running on MacOS 10.5.15.  

Is this a known issue?  

Is there a workaround?

Screen Shot 2020-07-15 at 10.16.56 AM.pngScreen Shot 2020-07-15 at 10.21.13 AM.png

1 answer

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Answer accepted
Samie Delebo - Your Gal at Gliffy
Community Champion
July 15, 2020

Hi Cam!

Thanks for dropping in these images — that's super helpful. Would you mind sharing them with our team at support@gliffy.com? I do know that someone reported this issue to us the other day, but I don't know about a workaround quite yet!

Our folks at support will be able to give you the latest. :) 

Samie

faizals
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 3, 2021

Even I have the same issue. What is the work around or solution for it.

Samie Delebo - Your Gal at Gliffy
Community Champion
June 3, 2021

HI faizals! I'm also going to ask you to reach out to the support team as well by contacting support@gliffy.com. They'll be able to help you troubleshoot!

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