Free plan - User conditions

[Tony Lara]

Hello everyone,

I'm rather confused because I received an email mentioning that my confluence could be deactivated and my data deleted if I didn't connect to it every "N" days (see screenshot below).

Does the confluence "Free plan" have any limitations / conditions of use that could lead to its removal?

Thank you very much!

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[Vronik · Accepted solution]

Hello
You don't have to worry, just enter the instance and log in, this happens because you haven't logged in for a long time, when I don't use it for a while, the same thing happens to me, but I reconnect and it's solved.
I hope I've helped

[Emily _ DevSamurai · Accepted solution]

Hi @Tony Lara 

Welcome to the Community!

This is just a friendly reminder from Atlassian for you to log in again to your site. For your information, Confluence instances on the Free plan will be deactivated after 120 days of inactivity. The Free plan is for small teams of up to 10 people who are just getting started with Confluence.

On the Free plan you get:

• Seats for up to 10 users

• 2 GB of file storage

• Unlimited spaces and pages

• Support from the Atlassian Community.

You can also read this document for a deeper understanding of the Confluence Cloud Plan.

I hope this will help, and enjoy your plan! :)

[Tony Lara · Accepted solution]

Thanks for your quick answer!

I checked your documentation.

So if I understand well, a deactivation means a permanent delation of my confluence wiki, isn't it?

[Emily _ DevSamurai]

Hi @Tony Lara , yes that is correct. 

If you find my answer useful, please help me click accept the answer as well. Thank you! :)