Force feedback from user for downloading attachment

[Berry Kersten]

We have a usecase where it is mandatory for users to fill in a reason for downloading certain attachments.

For example, we have a space that is limited to a usergroup. In that space there are some files that users can download. We want that users must fill in a reason before the file can be downloaded (eg. in a form).

Ideas anyone? Thanks!

[Diego · Accepted solution]

Hello @Berry Kersten !

This is an interesting use case you have at hand.

What I have to tell you is that natively, there is no such “Forced Feedback” path. I also checked our marketplace but was also unable to find anything that fits your needs. You can take a look here:

• [Atlassian Marketplace] Confluence Server

What I can see as a way to achieve something similar, is activating the User Access Logging option in your instance. You should be able to check your Confluence Logs and see, in realtime, what each user is doing.

• [Confluence Server] How to Enable User Access Logging 

After that, you could get or build a log parser and check for every occurrence of file download in the user access logs. Here is where you can get the logs from Confluence:

• [Confluence Cloud] Working with Confluence Logs

I am not really familiar with the work behind log parsers, so my assistance is limited on this front. I hope this shines some light into your path, Berry!

Looking forward to your reply.