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Facing technical issues with Confluence

Londhe, Pratik September 10, 2024

Unable to publish new changes and also facing technical issues while opening this confluence page in edit mode

 

confluence_page_opening_error.pngconfluence_page_error.png

 

2 answers

0 votes
Londhe, Pratik September 13, 2024

This is now resolved by updating the confluence version. Some macros were not supported in the previous version. Thanks a lot @Nikola Perisic for your support.

 

0 votes
Nikola Perisic
Community Champion
September 10, 2024

Hello @Londhe, Pratik ,welcome

I've removed the link to your site as this is a public community site that can be found by search engines. To address your problem, start in the incognito mode and clear the cache of your browser. Also, try in a different browser as well.

Londhe, Pratik September 10, 2024

Hello @Nikola Perisic ,

I tried with mozilla but same error persists,

confluence_page_error_mozilla.png

Nikola Perisic
Community Champion
September 10, 2024

From this article: https://confluence.atlassian.com/confkb/the-editor-keeps-loading-upon-trying-to-edit-a-page-1082273494.html , something from your network is preventing the page to load completely.

Do this:

Check if there is any sort of network or proxy security configuration blocking this specific URL. A good approach can be also to make sure that the IP addresses and domains for Atlassian cloud products are whitelisted, which should include URLs like the impacted one:

*.atl-paas.net
*.atlassian.com
*.atlassian.net
*.jira.com
*.cookielaw.org
*.segment.io
*.optimizely.com
*.cloudfront.net
*.amazonaws.com
*.slack-edge.com (if uses slack integration)
*.sentry-cdn.com
*.pndsn.com
*.bitbucket.org
*.wp.com
ajax.googleapis.com

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