Export to PDF

[Nicole Taggart]

We're unable to export any page to PDF. Receiving a "Your PDF file is ready to go. Download PDF" message but when opening we get
"Something went wrong.
We’re moving mountains to get it sorted.
View our status page and subscribe for service updates."

Yes we've tried all of the suggestions and no they did not work.

Submitting a ticket is also not working.

[Kris Klima _K15t_ · Accepted solution]

That seems like a system-wide problem ... that spilled over to PDF exports.

https://confluence.status.atlassian.com/

Aug 12, 2026

Confluence intermittent errors

Resolved - On August 12, 2026 some Confluence users utilizing anonymous access via public links, may have experienced a 'Something went wrong' error message. The issue has now been resolved, and the service is operating normally for all affected customers.
Aug 12, 22:13 UTC

Identified - Some Confluence Cloud users visiting public links saw a Something went wrong error page. The issue affected anonymous access paths for public links, and some related Confluence areas could also show the same error message.
Aug 12, 20:11 UTC

[David Quiram · Accepted solution]

We are still seeing the same issues. A confluence page with 5 words on it and nothing else took 165 seconds to export and that export resulted in a page stating that failure message. I'm going to reach out to to support and see if I can report this as a bug. 

[David Quiram]

Confirmed this is currently a known issue and the developers are working on it. ¯\_(ツ)_/¯

[vincent_liang]

Bumping this as I am also facing the exact same issues

[Lo Peterson]

I’m dealing with the same problem on our end with no option to report it.