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Expand - functionality not working properly.

Yathisha N
March 21, 2024

We have used a expand macro in the confluence page but it is not working properly.

Below is the page if we click on expand it's not getting expanded and in the other sections of the same page expand is working but it is not added as a expand macro.

There are Achor macro's in the page not sure that is causing the issue. Could you please do the need full, Thanks in advance.

 

Below attachment is the one which is not getting expanded.Screenshot 2024-03-21 173224.png

Below attachment is the one which is getting expanded.

Screenshot 2024-03-21 144105.png

3 answers

1 vote
Julie d'Antin [Elements]
Atlassian Partner
March 25, 2024

@Yathisha N I see that you are using the old page editor. Have you tried converting the page to the new editor? That may fix problems with macros. The ability to embed more things within a macro (like the Expand macro) has recently been improved to support more kinds of formatting, but this is only with the new editor.

As for the text displaying/"working" despite not having an expand macro, that's just the text displaying normally. If there is no expand macro, there cannot be and hide/display functionality while viewing the published page.

0 votes
Yathisha N
March 25, 2024

@Julie d_Antin _Elements_ Thank you so much for your time it's working.

0 votes
Yathisha N
March 25, 2024

Hi @Julie d_Antin _Elements_ Thanks for your response.

This issue is from one of our user she says all the cases are working fine except  "Danielle Youngbear". E.g. when I try to click “questions, answers and explanations” for Danielle Youngbear nothing happens.

Below are the answers for your questions

1. The image includes header along with the inside content, Even we are wondered that it is not showing expand macro but still working fine.

2.Yes.

3.Below image is in edit mode which shows the Expand macro but yet did not work after we click on publish.

Screenshot 2024-03-25 121949.png

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