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Eu apaguei um espaço e os draw.ios que eu tinha copiado para outro espaço sumiram. Como reaver?

Juliana Ramos Barreto
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I'm New Here
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September 21, 2018

Eu estava migrando de espaço e copiei todas as páginas para o outro espaço. Quando apaguei o espaço ele apagou tbm o q eu tinah copiado para o espaço novo. Como eu faço para reave-los?

Atenciosamente, Juliana.

1 answer

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 24, 2018

Hi Juliana,

I'll be responding in English as this is an English speaking forum, and it's the best way we can help the majority of users.

From your description, I understand that you're migrating a space, and that space contains draw.io diagrams.

So far I understand that you have copied the pages from the old space to a new space. You then deleted the old space, but upon deleting it you realized that the pages you just copied over are now deleted as well. Is that correct?

Can you please clarify what steps you took exactly to copy the pages to the new space, and which steps you took in order to disable the old space?

Thank you for your help!

Regards,

Shannon

Juliana Ramos Barreto
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 24, 2018

Hi Shannon! I'm sorry. I'll be responding in English too.
The first point of you question is correct, I migrated a space with draw.io diagrams.
When I deleted the old space, only the draw.io diagrams disappear to the new space.
I copied the pages to new space with a simple Ctrl C/ Ctrl V and I verified before deleted de old space all pages and the draw.io diagrams were there!

Can you help me?

Juliana.

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2018

Juliana,

Thank you for confirming that.

Draw.io is storing the diagram on the specific page where you created it as an attachment. However, if you copy the text on a Confluence page and paste it into another page, it doesn't copy the diagram over. The macro will appear to have the diagram associated with it, but the moment I clicked on it or tried to edit, I got a "file not found" error.

I was able to go into the macro and link it back to a recently used diagram, but once the original page is deleted, the diagram is no more.

However, if you were to move pages using Confluence's own copy feature, then the diagram is actually copied to the new page.

Have a look here: Copy a Page for more information on how to do that.

One more thing you can check is by clicking ... > Attachments on each page in question, and see if your diagram is there. In my case, when I followed your steps (Ctrl+C and Ctrl+V) then those diagrams weren't available from that menu.

As it's likely that you've deleted the original copies of your diagrams, there may not be a way to get it back. It's worth reaching out to Draw.io themselves in order to see if there's a way to do that. 

Regards,

Shannon

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