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Error on start migration Confluence server to Cloud

henrique.oliveira
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July 2, 2019

I can't migrate my Confluence Server to Confluence Cloud

https://virtuem.atlassian.net | taskName: Migrate users and groups | taskId: 74591060-150c-4684-91d1-2a1ef0088214
com.atlassian.migration.agent.service.stepexecutor.StepExecutionException: Failed to add user to groups
at com.atlassian.migration.agent.service.stepexecutor.user.UsersMigrationExecutor.doProgressCheck(UsersMigrationExecutor.java:174)
at com.atlassian.migration.agent.service.stepexecutor.user.UsersMigrationExecutor.lambda$runJob$1(UsersMigrationExecutor.java:144)
at com.atlassian.migration.agent.service.stepexecutor.StepSchedulerService.lambda$runStep$4(StepSchedulerService.java:199)
at com.atlassian.confluence.util.logging.LoggingContext.executeWithContext(LoggingContext.java:147)
at com.atlassian.migration.agent.logging.LoggingContextBuilder.execute(LoggingContextBuilder.java:109)
at com.atlassian.migration.agent.service.stepexecutor.StepSchedulerService.runStep(StepSchedulerService.java:197)
at com.atlassian.migration.agent.service.stepexecutor.StepSchedulerService.runScheduledStep(StepSchedulerService.java:193)
at com.atlassian.migration.agent.service.stepexecutor.user.UsersMigrationExecutor.runJob(UsersMigrationExecutor.java:143)
at com.atlassian.confluence.impl.schedule.caesium.JobRunnerWrapper.doRunJob(JobRunnerWrapper.java:117)
at com.atlassian.confluence.impl.schedule.caesium.JobRunnerWrapper.lambda$runJob$0(JobRunnerWrapper.java:88)
at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:87)
at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:71)
at com.atlassian.confluence.impl.schedule.caesium.JobRunnerWrapper.runJob(JobRunnerWrapper.java:88)
at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:134)
at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:106)
at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:90)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeLocalJob(CaesiumSchedulerService.java:410)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:388)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34)
at java.lang.Thread.run(Thread.java:748)

1 answer

0 votes
Ismael Jimoh
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July 2, 2019
Hi  
Where do your users and groups come from (Internal or AD)?
If the later please migrate them to internal directory first before attempting your migration.
Cheers.
henrique.oliveira
I'm New Here
I'm New Here
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July 2, 2019

Hi @Ismael Jimoh I'm use Confluence internal directory

Ismael Jimoh
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July 3, 2019

Can you help with the following:

  1. What process are you at when you get the error?
  2. How are you migrating Server to Cloud?
  3. A full stack of the error you get as this seems to be a snippet of the error.

If this contains sensitive data then please raise a ticket with Atlassian Cloud support.

Cheers.

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