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Error importing Confluence Cloud export into Confluence Data Center

John Funk
Community Champion
July 23, 2024

Hello everyone! Has anyone done this before? Nice clean XML export from a Confluence Cloud site, and now the attempted import into a Confluence Data Center site, version 7.19.25. 

Receiving the error: 

 

com.atlassian.confluence.importexport.ImportExportException: Unable to complete import: Invalid byte 2 of 4-byte UTF-8 sequence.

Any ideas or guidance?

1 answer

1 accepted

3 votes
Answer accepted
Brant Schroeder
Community Champion
July 23, 2024

@John Funk This has to do with special characters in the pages.  I thought this bug was fixed.  There is a workaround you can do that cleans the XML.  More information here: https://jira.atlassian.com/browse/CONFSERVER-78782 

John Funk
Community Champion
July 23, 2024

Thanks, @Brant Schroeder !! Yeah, we saw that also, but thought the same thing - that it just applied to earlier versions. We'll continue down that path - thanks!

 

John Funk
Community Champion
July 24, 2024

@Brant Schroeder  - is there a way to search for all of the special characters through all of the pages on a space?

Brant Schroeder
Community Champion
July 24, 2024

@John Funk I think that would be hard because they are usually from someone cutting and pasting.  I think you would end up in the same boat of scanning the XML and Atlassian already has something for that.  

John Funk
Community Champion
July 24, 2024

Very good - thanks again!

Like Brant Schroeder likes this

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