Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Error deleting user

glaubereller
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 18, 2014

I'm trying to delete a user on Comfluence but I get the error :

  • Error communicating with Confluence: Unauthorized

I'm with de admin account..

Can someone help me?

1 answer

1 accepted

1 vote
Answer accepted
Fabio Racobaldo _Catworkx_
Community Champion
May 18, 2014

Hello Glauber,

You cannot delete a user if he/she has performed any of the following actions:

  • Reported or been assigned to any issues (in JIRA)
  • Commented on any issues (in JIRA)
  • Added or edited any content on the site (in Confluence). Such content includes pages and blog posts, and edits and comments on existing pages.
  • Created labels or comments about build results (in Bamboo).

If the user has done any of this type of work, you can deactivate the user instead. This will allow the applications to retain a complete history for auditing purposes but will make the user's license available.

For more info please take a look to the official documentation : https://confluence.atlassian.com/display/AOD/Deleting+or+Deactivating+Users

Hope this helps,

Fabio

glaubereller
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 18, 2014

Got it!

Really tanks Fabio!

Fabio Racobaldo _Catworkx_
Community Champion
May 18, 2014

You're welcome Glauber

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events