Encoding issue for the Confluence Index Macro plugin and other titles when using Russian language

[dmpanch]

When user added Index Macro plugin to the page when using Russian language - Confluence doesn't render some characters properly. Also found same problem in few other places.

Tested on Confluence 6.9, then updated to 6.10.0, cleared index and plugins cache and tested again.

admin/encodingtest.action shows no errors.

Also added into setenv.sh:

CATALINA_OPTS="-Dfile.encoding=UTF-8 -Dsun.jnu.encoding=UTF-8 ${CATALINA_OPTS}"

 >locale

LANG=en_US.UTF-8

LANGUAGE=

LC_CTYPE="en_US.UTF-8"

LC_NUMERIC="en_US.UTF-8"

LC_TIME="en_US.UTF-8"

LC_COLLATE="en_US.UTF-8"

LC_MONETARY="en_US.UTF-8"

LC_MESSAGES="en_US.UTF-8"

LC_PAPER="en_US.UTF-8"

LC_NAME="en_US.UTF-8"

LC_ADDRESS="en_US.UTF-8"

LC_TELEPHONE="en_US.UTF-8"

LC_MEASUREMENT="en_US.UTF-8"

LC_IDENTIFICATION="en_US.UTF-8"

LC_ALL=

Screenshots on imgur.

I can't find any related issues, can you please help me?

[AnnWorley]

Hi,

It does look like a character encoding or collation issue. Because issues like this can involve a lot of back-and-forth dialog and research, I opened a support request on your behalf so we can take a closer look.

I removed the link to your support zip, because while the support tools utility redacts a lot, it doesn't make your support zip fully secure for the public.

Thanks,

Ann

[dmpanch]

Hi Ann,

Thank you for your reply and opened ticket in Confluence support. I opened similar issue because system marked this one as spam because of external links, so I guess one of them can could be closed.

[AnnWorley]

I am sorry, it looks like we followed up on the other question as well. It did not turn out to be your configuration, as the support engineer who helped with your ticket was able to reproduce the issue and open this bug report: Broken Characters in Confluence Index Macro with Russian language settings

Please comment or vote on the bug if you would like to communicate directly with the development team to share anything else you noticed