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Editing Office files attached to a page - issue

Riru Red
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July 12, 2018

Hi, I have an issue with editing Office files attached to a confluence page in Chrome. 

Due Office Connector Prerequisites it should be possible with my environment:

  • My Office 17.10314.31700.0
  • Google Chrome 67.0.3396.99 (64 bit)
  • Windows 10

But when I click on "Edit in Office" beside the attachment browser shows error "Firefox or Internet Explorer is required to use this feature."

Internet Explorer works fine by the way.

How I can fix it with Chrome?

 

 

1 answer

0 votes
R. Fuerst
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 13, 2018

Hi Riru,

 It looks like this is a known issue and is being addressed in the following Feature Request:

Please watch the request to stay up to date on when the fix is rolled out. It looks like our product team is currently working on overhauling the feature. :)

Hope that helps clarify.

Best,

Rachel

Riru Red
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 16, 2018

Thank you Rachel!

R. Fuerst
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 16, 2018

No problem! :) 

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