Edit Excel problem - it doesn't work

[Suzanne Wicks]

Using Confluence 3.5.6, Office Enterprise 2007 SP2, Windows XP V5 SP3 and IE 8.

The spreadsheet is embedded/attached to a page,

the edit document button is on the page and

after clicking shows the message warning me of unsafe files.

After that nothing happens.

Any ideas as to what is wrong?

[Ivar · Accepted solution]

We had the same problem as you do. An exact solution was never really provided, most likely it was due to a internal infrastructure issue.

The support case I had open with Atlassian support is not public available, but some links you can check out for indications:

http://confluence.atlassian.com/display/CONFKB/Files+Opened+with+Office+Connector+Cannot+be+Saved

https://jira.atlassian.com/browse/JRA-8179

http://confluence.atlassian.com/display/CONFKB/%27The+Internet+Address+...+Is+Not+Valid%27+Error+Message+Due+to+Corrupt+Ancestor+Table

http://confluence.atlassian.com/display/CONFKB/Performance+and+Stability+Issues+with+Office+Connector+1.6+or+1.7

http://www.winserverkb.com/Uwe/Forum.aspx/iis/13446/Unable-to-download-files-from-https-with-Internet-Explorer