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Easy Drop down Display issue in MAC

Deepak Chigullapalli February 7, 2019

Hello,

 

I wanted to check if any one else is having this issue i am having with Easy DropDown display in MAC some of the places where Easy Dropdown has been used, display is not proper please refer to attached screen shot. upload1.png

2 answers

0 votes
lukas
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February 20, 2019

Hi Deepak,

What confluence version and version of the plugin are you using?

Would you mind opening an issue in our service desk and provide us with additional information like a support-zip?

What would also be very useful would be a page or space-export where the problem exists.

https://issue.eps.ch/servicedesk/customer/portal/7

https://confluence.atlassian.com/support/create-a-support-zip-790796819.html

Greets,
Lukas Bamert

0 votes
Davin Studer
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February 7, 2019

Is this more of an issue with Safari rather then Macs? If you were to load this in another browser, such as Chrome or Firefox, on you Mac do you see the same issues?

Deepak Chigullapalli February 7, 2019

actually this issue is not only on MAC its on all the systems and it just started happening since past couple days. if user dont have admin rights then they are seeing like this. 

Davin Studer
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February 8, 2019

Have you updated the app recently? You could roll back to a previous version. The way you would do that would be to go to the Easy Dropdown Menu's version page in the Marketplace and download a previous version. Then in Confluence uninstall the current version of the app and do a manual install on the https://{your server}/plugins/servlet/upm page. There is a button that says upload add-on. Select the version you downloaded from the marketplace and upload it. That will get you back to a previous version that hopefully works.

Deepak Chigullapalli February 8, 2019

nope, we haven't updated it. 

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