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Draw.io diagram export showing 404 on 400 dpi

Lebogang
May 14, 2024

Draw.io diagram export showing 404 on 400 dpi2024-05-13 11_45_27.png2024-05-13.png

2 answers

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1 vote
David Benson _draw_io_
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May 14, 2024

I suspect the problem is that conf 7.13 is in use and likely so an old draw.io version. No chance of updating those?

Lebogang
May 15, 2024

Hi David, thank you for your answer. I will update the plugin and test.

0 votes
Rebekka Heilmann _viadee_
Community Champion
May 14, 2024

Hi @Lebogang and welcome to the Community,

with specific errors like this, it's usually best to contact the App vendor support directly -> draw.io for Confluence and Jira Desk - Jira Service Management (atlassian.net)

However, a couple of draw.io folk are on here and might be able to help... calling on @Mike Rink -Seibert Products- @[deleted] ?

Lebogang
May 14, 2024

Hi @Rebekka Heilmann _viadee_ 

I will contact the vendor and keep my eye on the post incase something pops up. Thank you.

DEPLOYMENT TYPE
SERVER
VERSION
7.13.2
TAGS
AUG Leaders

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