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Distributing Compass test licsenses

Jim Nilsen
Jim Nilsen
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December 19, 2023

Hi forum, next to impossible to get support from Atlassian so I try the community. Anybody testing Compass?

Activated it for our cloud solution and all 16 test licsenses where instantly distributed to random users in our org, not possible to give access to the person whom wanted to test Compass. Only option was to buy more licseses (surprise) Not able to manage the licsenses, even though I'm the admin. Does anybody know how to manage access to Compass licesnces?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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December 19, 2023

Welcome to the Atlassian Community!

Licences are not distributed.  The system has a licence cap that says "only a certain number of people can use this system".  Your "random" users are people that you have configured Compass to accept as valid users (possibly just by them being the first people to try to use it, or even the rest of your site)

As the Site admin, go to admin.atlassian.com, select your Cloud site, and you'll get a list of all the applications enabled in it, each with an option to manage the users who have access.

For example 

2023-12-19_15-04.png

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