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Display Card on My Whiteboard that is an imported Jira ticket keeps reverting back to a URL

Josie.K.Lavuna
Josie.K.Lavuna
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October 6, 2025

How do I keep the cards from reverting to URLs on the Whiteboard. Users cannot tell if its and Epic, sub-task, bug, etc.

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Jarrod Biggins
Jarrod Biggins
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October 8, 2025

This started happening today for me to, following for a solution

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