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Difficulty accessing Jira Tickets in Confluence Whiteboard despite Jira Tunnel Connection to On-Prem

aad-amohan
aad-amohan
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May 6, 2024

We are currently facing challenges in integrating Jira on-prem with Confluence Whiteboard to display Jira tickets. Although we have established a Jira tunnel that facilitates connectivity between Jira on-prem and Confluence, this integration only allows us to display Jira on-prem tickets on a Confluence page, not within the Confluence Whiteboard. Is this a known limitation, and if so, is there a workaround to address this issue?

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