The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Different person's name appeared when changed user name

M_ Hoshi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 17, 2024

Sorry the screen shot is in Japanese.

My colleague was trying to change his user name by accessing the Account Management page. He entered his name in alphabet, and clicked the check button.

For some reason, completely different person's name appeared, and is written in Kanji.

We don't know who this person is. Is this a cache problem?

What possible causes are considered? 

image (2).pngタイトルなし.png

 

What possible causes are considered?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

0 votes
Brant Schroeder
Community Champion
August 9, 2025

@M_ Hoshi Welcome to the Atlassian community

My guess it is something to do with the translation.  Were you able to get the proper name entered in.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events