Desactivated user

[Ghofrane KHALI]

Hello,

One of our colleagues, who is now deactivated, locked their Confluence pages, and we need to modify the content. As a space admin, I tried removing their access, but I wasn’t able to.
Is there a way to regain modification access to those pages given the user is deactivated?

Thanks

[Dave Mathijs · Accepted solution]

Hi @Ghofrane KHALI welcome the the Atlassian Community!

1. Navigate to the Restricted Page:
   • As a space admin, go to the page in question.
2. Check Current Restrictions:
   • On the page, click the padlock icon at the top right of the page to view current restrictions.
3. Modify Restrictions:
   • Space admins can edit the restrictions by clicking on the "Edit Restrictions" button.
   • From here, they can either:
     • Add users or groups to the page restrictions.
     • Remove the restriction entirely.
4. Remove the Restriction:
   • If desired, space admins can remove all page restrictions, making the page editable by all users who have access to the space.

Important Notes:

• Space admins cannot directly bypass restrictions to edit the page if they themselves are restricted. However, by modifying the restrictions, they can give themselves (or others) the necessary permissions.
• Once a space admin modifies the restrictions, they can gain the ability to view or edit the page as needed.

[Ghofrane KHALI]

Thanks, It works!!

[marc -Collabello--Phase Locked- · Accepted solution]

Hi @Ghofrane KHALI ,

Have you tried:  adding yourself with page access, and after this removing the page access of the deactivated user?

[Ghofrane KHALI]

Yeaaah!! Thank you so much