Data Contribution for AI

[Roy Long]

Why can't I find these options for Data Contribution as mentioned in the How To?

There is no Data Contribution section under Security.

Include in-app data

If your data contribution is set to Off, you can choose to contribute in-app data from specific spaces, Atlassian apps, or Teamwork Graph connectors to improve apps for all customers.

To include in-app data:

1. Go to Atlassian Administration. Select your organization if you have more than one.

2. Select Security > Data contribution.

3. Under Include in-app data, select to add data to the table.

4. From the Spaces, Atlassian apps, and the Teamwork Graph connectors tabs, select the in-app data you want to include.

5. Select Include data.

Your selection will be displayed in the table within the Include data section. You can select the More actions (…) icon at any time to change your selection.

Exclude in-app data

If your data contribution is set to On, you can choose to exclude in-app data from specific spaces, Atlassian apps, or Teamwork Graph connectors to control your data contributions.

To exclude in-app data:

1. Go to Atlassian Administration. Select your organization if you have more than one.

2. Select Security > Data contribution.

3. Under Exclude in-app data, select to add data to the table.

4. From the Spaces, Atlassian apps, and the Teamwork Graph connectors tabs, select the in-app data you want to exclude.

5. Select Exclude data.

Your selection will be displayed in the table within the Exclude data section. You can select the More actions (…) icon at any time to change your selection.

[Marc -Devoteam- · Accepted solution]

Hi @Roy Long 

Atlassian made this announcement just now, if you read through this you will find:

"Changes to how Atlassian will use metadata and in-app data to improve apps and experiences for all customers will go into effect on August 17, 2026."

[Roy Long]

Yes, I saw that. But the documentation pages for disabling this feature are already there and refer to sections that are not there.

I would presume that their instructions would be relevant now ... so I can opt-out while I remember, rather than having to remember this came out three months ago and now I have to set a reminder to keep checking when it's live, so they don't use data from my accounts that I don't be incorporated into their AI training data.

Maybe that's the plan ... communicate early before the feature to opt-out is there, then hope their customer forget and auto opt-in ... 🤷🏼

Either way, annoyings.

[Taylor Lewis]

Hi @Roy Long  - Thanks for your question, and I'm happy to clarify. For customers with at least one active plan of Jira, Confluence, or Jira Service Management, data contribution settings will be available in Atlassian Administration by May 19, 2026.

In addition to the email you received yesterday, you'll also receive notifications in Atlassian Administration, and we'll send a reminder email to customers with at least one active plan of Jira, Confluence, or Jira Service Management on May 19th. Once your settings are available, you can review and manage them at any time. For more information, please visit our FAQs. 

[Danny Parker]

I would recommend adding that May 19th date to this article to avoid wasting peoples time: https://support.atlassian.com/security-and-access-policies/docs/data-contribution-settings/

[Josef Micka]

This feature should be Off by default.
i believe, many companies like us, have rather sensitive stuff published on their confluence (by sensitive i mean for example internal directives, onboarding process instruction, also for development different specs and algorithms) or JIRA, so it should be set Off by default with optin ... this is not mentioned in email or in article.

[Freark van der Bos]

Atlassian as a minimum should allow for a grace period where the setting to opt-out exists but customer data is not mined for AI training yet. But the communication so far leads me to believe that customer data mining will start at the same time as the opt-out setting is introduced, thus effectively making it impossible for Atlassian customers to protect their data and potentially causing legal liabilities for Atlassian's customers.

Based on https://support.atlassian.com/security-and-access-policies/docs/understand-data-contribution/ after opting out Atlassian may still be using customer data for AI training between 30 to 90 days and will not invalidate or remove models trained on customer data in that period after the opt-out.

Edit: I have to correct myself, looking at the above conversation, the opt-out setting should be introduced mid May, while the data mining will start mid August. I was not able to find that information at https://support.atlassian.com/security-and-access-policies/docs/manage-data-contribution-for-your-atlassian-organization/ though on careful inspection of the announcement email it does indeed mention that there. I guess previous experiences with Atlassian had me pull the trigger a little t0o fast on my feedback.