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Create External Share - Send via Email opens page with no send option

Michael Greenwood
May 24, 2023

I have created a confluence page I want to share with customers (people external to my organisation).

Having enabled the adding comments option under the General tab.  

I then click the "Send Via Email" button,

however this screen has options for

To, Subject, Email body and a Cancel link in the bottom right hand corner. 

No Send or Save. 

 

How can I share this with my customers?

 

 

2 answers

1 accepted

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Answer accepted
Michael Greenwood
May 29, 2023

Not an answer but here's my workaround:

From "Create External Share"  in the next screen displayed I copy the url link and email my customer from Outlook.

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
May 25, 2023

Hi @Michael Greenwood and welcome,

using builtin features, you can share a confluence page to users via Share button. "Send dvia email" should be a feature provided by third part app. Please could you confirm that and let us know app?

Fabio

Michael Greenwood
May 25, 2023

Hi Fabio, 

 

Thanks for the reply.

We do not have a third party app installed to supply us with email facilities. 

I have used a workaround:

From "Create External Share"  in the next screen displayed I copy the url link and email my customer from Outlook.

I will ask admin about our need for a third party app to email from Confluence.

 

Yours

Michael G

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