Could not access confluence space even after access was granted

[Anand V]

Hi Team,
The owner had provided me with access; however, I still cannot view this space.
What to do here?


You don’t have access to this space.

[Brant Schroeder]

@Anand V  as @Nikola Perisic stated you will need to make sure that you have been provided access to the space.  You can have access to Confluence but if you do not have access to the space you will not be able to view the space or pages in it.  

[Nikola Perisic]

Hello @Anand V 

Have you checked with the owner what role they have assigned to you in that space?

[Karthik Chintapalli]

@Anand V 

Please check if there is any page restrictions!
make sure you were added to confluence-users group and have confluence licence
Thank you

Karthik

[Nikola Perisic]

Hi @Anand V 

Not slightly accurate.The user has the Confluence license, otherwise, they won't be seeing the page they are seeing. This is the matter of space permission overall. For page restrictions a different error message would show: You have stumbled upon a restricted content.