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Content in an entire space has vanished

Jason Mumby
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October 28, 2024

Around 4pm PDT an entire space in our atlassian.net account vanished.  It wasn't deleted or archived it is just missing.

We get a message saying that:

 

You've stumbled on restricted content

When we request access, we get: 

 

Access request unsuccessful

We ran into a problem submitting your access request. Try again or contact your admin.
Our admin also cannot find the pages. 

2 answers

2 votes
Marc - Devoteam
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October 29, 2024

Hi @Jason Mumby 

Contact Atlassian Support on this issue on your instance.

The community is here to help with issues, but members can't access Atlassian systems.

0 votes
Kristian Klima
Community Champion
October 29, 2024

Hi @Jason Mumby 

It seems that you don't have permissions to that content and the address set up to forward the issue to an admin is not working.

Is this affecting everyone in your company?

I'd try to get hold of your Atlassian Org admin to inspect permissions and if they're affected too, then it's definitely a case for Atlassian Support.

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