Confluence to Jira On Demand

[Lyn Andersen]

Confluence is behind our firewall and we are trying to configure an Application Link from Confluence to our Jira OnDemand instance. While the outgoing authentication appears to be working, the connection from Confluence to Jira isn't working via the Conflunece/Jira macro.

Is this type of connection feasible?

[Deividi Luvison · Accepted solution]

In your case, yes.

If one of your apps uses SSL (like your JIRA On Demand) you will need to se your Confluence to also use SSL/HTTP, thats the only way to make both apps trust each other and set up the application link.

Thanks and Regards,

David|Atlassian Support

[Lyn Andersen]

Thanks for the quick response and suggestions. I'm still not able to connect and I suspect the problem has to do with SSL. Our internal Confluence instance is non-SSL and likely never will be.

[Deividi Luvison]

Hi Lyn,

Yes this type of connection is feasible and to make that macro working theres a couple things you need to make sure :):

* You need to set the application link on both Jira and Confluence so both apps can trust each other, you can follow this guide for Confluence and this one for Jira (the process is similar).

* Jira On Demand uses HTTPS/SSL so to both apps trust each other your confluence also needs to use HTTPS/SSL.

*When creating the application link from confluence make sure that you are using a user account that have permission on Jira on demand (the same goes for the oposite scenario).

Now if all the above are OK, could you please reproduce the problem and check atlassian-confluence logs to see what kind of error is in there?

Thanks and Regards,

David|Atlassian Support