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Confluence page not found - seems to be space specific - permissions look right

Ty Justice
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December 4, 2018

We have a space we created for a team and they just recently started sending out links to pages in our Confluence.  We seem to have a weird permissions issue and only some

 

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Morgan Folsom
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December 4, 2018

Hi Ty,

Some questions:

  • Do the users trying to view the pages (whoever is being sent the links) have Confluence user access? If they do not have Confluence licenses, is Anonymous Access enabled for them?
    • Anonymous Access allows users to view pages without a Confluence license. If they are licensed Confluence users, this is likely not the issue.
  • Are those users able to access other spaces in the Confluence instance?
    • If they can't, it may be related to the above or Global permissions. If they can, it is likely space permissions.
  • Are those users able to access other pages in that space?
    • If they can see some pages in the space, but not all you can blame page permissions.

If none of that answers your question, attaching a screenshot of the space permissions as they are and potentially global permissions that would be helpful in troubleshooting. 

 

Morgan

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