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Confluence ouch we can't load the image

amar amarendra
February 16, 2025

Hi team, 

I have created confluence page add imges , but now we have not seen image it showing (Ouch We can't load the image.

Thanks 

Amarendra 

3 answers

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1 vote
Kristian Klima
Community Champion
February 16, 2025

Hi @amar amarendra 

Step one:

Check if your image is properly attached to the page in the Attachment menu:

How to get there:

2025-02-17_08-36-22.png

 

Example of what you see.

2025-02-17_08-37-20.png

In the example above, you see two files: PDF and JPG. The first item on the list is actually an image added from a URL.

Step 2:

Sometimes, when you're adding images (for example, copy pasting content from another site - Confluence space, website).

If you add an image from Confluence, and you don't have permissions to that image, it will not be displayed.

If you add an image from a website, you may end up with a file that's actually a hyperlink (when you click the image in the view mode, there will be a URL, not a file name, in the top left corner). If that link stops working, the image will not load.

 

(The above presumes that the permissions to add attachments are sorted out)

0 votes
amar amarendra
February 17, 2025

@Kristian Klima  please find screenshot I am feeling this type of error IMG_20250217_144921.jpg

amar amarendra
February 23, 2025

Hello Team, 

How to resolve this issue 

Thanks 

Amarendra 

0 votes
amar amarendra
February 17, 2025

@Kristian Klima  please find attached image I am facing this type of error 

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