Confluence not working on Google Chrome (iOS)

[Ben Share]

For the past two weeks, I haven't been able to create/edit any wiki pages, or view/edit any inline comments when using chrome. On Safari everything is working as usual. Any ideas how to fix?

[AhmadDanial · Accepted solution]

Hi, Ben.

Since you mentioned that it is working properly on Safari, there is a possibility that a configuration / add-on / cache on the web browser level that is preventing you from performing the actions below in Chrome:

• Create / edit wiki pages
• View / edit inline comments 

For now, let us understand the issue better by obtaining answers to the following questions:

• Is there by any chance are you able to provide the screen shot(s) that you are seeing on your end from both Safari and Chrome so we can see and compare the output?
• May I know if you are able to replicate the same issue on Google Chrome's Incognito mode?
• Are there users experiencing the same behavior on their end so that we can confirm that this is not a server specific issue happening for Chrome?

Keep me posted.

[Ben Share]

Hi Ahmad,

Thanks for the response - it seems the issue was indeed resolved by clearing all cache/browsing data on Chrome. Previously whenever I would try to create/edit a page I could not pass a loading state, and the inline comments (and button to leave a comment) just weren't visible at all. But everything is now back to normal :)

Thanks!

[AhmadDanial]

Hi, Ben.

You are most welcome. Happy to know that the issue is resolved the issue on your end. Happy to help!