Confluence is not loading

[Ari Ramar]

When I try to access the Confluence page, it's not loading.

[Tomislav Tobijas]

Hey @Ari Ramar ,

One more thing - you can monitor the official Statuspage to see if there are any active incidents when it comes to Atlassian apps: Atlassian Status 

But yeah, if you could share what error you're getting, that would be helpful.

Additionally, if you're Org admin, you could navigate to admin.atlassian.com > Billing (or Atlassian apps) to check the status of your app/subscription. More on subscriptions can be found here.

Cheers,
Tobi

[Charlie Misonne]

Hi Ari,

What do you see instead?

Did created the Confluence site on the same day? In my experience it can take some time until it is fully functional. I had Jira instances where I needed an hour before I could log in.

If the site already existed: is your license still valid?

Did you rule out any network issues?

If you think it's an issue on Atlassian's side you can contact support.