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Confluence is down

Terry
Contributor
February 12, 2024

Our Confluence site is unreachable this morning. I can’t figure out how to report it. 
https://edrnet.atlassian.net/wiki

3 answers

1 vote
lacollier
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February 12, 2024

We are having the same issue - 

upstream connect error or disconnect/reset before headers. reset reason: connection termination
Lori Oakes
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February 12, 2024

Getting the same error as well

 

0 votes
Terry
Contributor
February 12, 2024

I am now able to get to Confluence again. 9:52 a.m. EDT

0 votes
Nikola Perisic
Community Champion
February 12, 2024

Hello @Terry 

From https://confluence.status.atlassian.com/ , Confluence is fully operational. Do you receive any errors when trying to connect to your space? Even better, can you post a screenshot of the issue that you are having?

Terry
Contributor
February 12, 2024

From my phone I get “

upstream connect error or disconnect/reset before headers. reset reason: connection termination

” 

Nikola Perisic
Community Champion
February 12, 2024

Got it, are you using the mobile app or the web app?

Dwayne Hill
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February 12, 2024

I am getting that same error.

 

Screenshot 2024-02-12 at 9.10.01 AM.png

 

Terry
Contributor
February 12, 2024

One of my coworkers in a different location is getting a Bad Gateway error as well 

Terry
Contributor
February 12, 2024

Web app, not the phone app 

Daniel Jones
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February 12, 2024

I'm getting the same error as well.  Downdetector.com says its down. Same with isdown.app.  

Nikola Perisic
Community Champion
February 12, 2024

Correct: https://downdetector.com/status/confluence/ - the confluence is down, we are waiting for Atlassian for more info.

Nikola Perisic
Community Champion
February 12, 2024

And yeah 500 code is for the server issue for Atlassian.

Like Daniel Jones likes this
James Ruiz
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February 10, 2025

Same here our site is down as well anyone know how to contact support or email?

Terry
Contributor
February 11, 2025

Hi @James Ruiz this thread is exactly 1 year old. But you can create a new issue here in the community to report a problem as I did. Just start a new thread.

Also check https://downdetector.com/status/confluence/ to see if they are already aware of an issue.

Terry
Contributor
February 11, 2025

@James Ruiz you can also click a button there to report a problem. I don't know if that works better or not.

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