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Confluence had problems starting up after 6.13.2 x64 upgrade

Tao Hu
Tao Hu
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January 31, 2019

Hello,

Today we upgraded confluence from version 6.0.6 to 6.13.2; after upgrade, we got the following license error:

License Inconsistency: Confluence support and upgrades for your current license have expired.
You'll need to supply a valid license key. Confluence can't start without this.
If you have a new license, please enter it on this page and restart.

But, we have licenses for both confluence and Comala Workflows for Confluence until October 2019.

Thanks,

Robert

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Shannon S
SMS
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 1, 2019

Hello Robert,

Can you try re-entering the license key for your valid license from my.atlassian.com either within the UI or if not possible, through confluence.cfg.xml?

Let us know how that goes.

Regards,

Shannon

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