Confluence had problems starting up after 6.13.2 x64 upgrade

[Tao Hu]

Hello,

Today we upgraded confluence from version 6.0.6 to 6.13.2; after upgrade, we got the following license error:

License Inconsistency: Confluence support and upgrades for your current license have expired.
You'll need to supply a valid license key. Confluence can't start without this.
If you have a new license, please enter it on this page and restart.

But, we have licenses for both confluence and Comala Workflows for Confluence until October 2019.

Thanks,

Robert

[SMS]

Hello Robert,

Can you try re-entering the license key for your valid license from my.atlassian.com either within the UI or if not possible, through confluence.cfg.xml?

• Managing Your Confluence License
• How to Change the Confluence License in confluence.cfg.xml

Let us know how that goes.

Regards,

Shannon