Confluence favicon not updating

[Ross Houck]

Pretty straight forward, updating the favicon inside of administration does not actually work.

Yes, I have seen this issue: https://community.atlassian.com/t5/Confluence-questions/Confluence-not-picking-up-the-new-favicon/qaq-p/722583 and solution provided here:  https://jira.atlassian.com/browse/CONFSERVER-54888?_ga=2.252495946.2146986969.1563921445-1644079763.1563833092 does not resolve it for me (that and the problem was fixed in 6.7.2

Additional notes.

Was installed via the installer, though I am manually starting the service.

I have two confluence instances running, one on 8090 and one on 8092 (with Sync on 8091 & 8093 respectively).  The favicon change worked on one, but not the 8092 instance.

The systems are reverse proxied via apache httpd and presenting over SSL.  Using certificates issued by our internal certificate authority (no self-signed)

Connecting to a 2016 Microsoft SQL database

[Stephen Sifers]

Hello Ross and welcome to the Community!

Thank you for sharing what the issue is you’re facing along with what you’ve researched already to attempt to resolve. Something I noted within your response is that you’re running two instances of Confluence on the same server. While you may do this for lab or training, this is not a suggested practice to do in production. You may most certainly install Jira + Confluence + Bitbucket on the same server, but we would advise against installing multiples of the same application.

If you do want to use the server hardware to run multiple instances of the same application then we would suggest looking into running Confluence within a Docker container. More about this may be found at https://hub.docker.com/r/atlassian/confluence-server/.

Once you have your two Confluence instances split to either one locally and the other on a different server or within Docker, please then retest and see if you’re able to adjust the favicon.

Regards,
Stephen Sifers