The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Confluence add a new user automatically?

Yulia Green
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 9, 2025

Hi,
We have a subscription to the Jira tool, and we would like to use Confluence only for specific employees.
Each time we create a new Jira user, we don’t want a Confluence user to be created automatically. Do you have such option?
Thanks!

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

2 votes
arielei
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
June 9, 2025

Hey @Yulia Green 

  1. In Jira - click the Cog wheel in the upper right menu and select "User Management"
  2. On the left menu under "Site settings" select "App Access"
  3. Scroll down to the Confluence app and see which group gives automatic access to the app
  4. remove that group.

 

Also, in the upper menu, select "Apps" and then in the left menu select "User Access Settings" and see which domains get access to Confluence, remove Confluence from "Any Domain"

Do the same if you have your domain there also.

0 votes
Barbara Szczesniak
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
June 9, 2025

@Yulia Green Welcome to the Atlassian Community!

If you add the new user using admin.atlassian.com, you control this by what products you select to give them access to during the add user process. See this page for more information: https://support.atlassian.com/jira-cloud-administration/docs/create-edit-and-delete-users/ 

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events