Confluence Whiteboard doesn't work in Microsoft Edge

[Vahab Ahmadvand]

The whiteboard doesn't work in Microsoft Edge and I tried all the solutions that I found but still didn't work. I just installed Chome and it worked well in Chrome. 

What is the exact issue with Edge?

Here is the log when I load the whiteboard, that might help

[Vadym Kutafin]

have the same issue with Edge and everything is working with Chrome 

[Barnali Putatunda]

You may refer to this article: https://support.atlassian.com/confluence-cloud/docs/browser-support-and-settings-for-whiteboards/

might help!

[Vahab Ahmadvand]

I already checked that page, everything is correct and hardware acceleration is enabled too.

[Barnali Putatunda]

There are some Troubleshooting steps also mentioned there in the article:

If that also does not help, contact Atlassian support here.