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Confluence Upgrade successful but no login

Richard
Contributor
June 7, 2019

Hi, I upgraded our Confluence 6.2 to 6.13.5 and the log stated:

entireUpgradeFinished Upgrade completed successfully

However, when going to the url I get an NGIX error as per image below, not very helpful in its direction.  I checked the upgrade tasks from intermediate release notes here....

https://confluence.atlassian.com/confkb/migrate-from-the-jtds-driver-to-the-supported-microsoft-sql-server-driver-in-confluence-6-4-or-later-939505122.html

https://confluence.atlassian.com/doc/confluence-6-9-upgrade-notes-949755515.html

https://confluence.atlassian.com/doc/confluence-6-10-upgrade-notes-952058231.html

.... but to no avail.

 

I'm biting bullet and going to restore snapshot and try again on Monday but thought I'd ask in case someone has a lightbulb moment for me.

Thanks

 

 

 

 

3 answers

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Richard
Contributor
June 10, 2019

Resolved it! 

The upgrade, for whatever reason reset the proxyname port numbers from 8092 to 8090 so it obviously then had trouble connecting using the proxyname we use in our links (and set as the base URL in settings).

I noticed we had to nginx dir on our drive and I typically managed to pick the wrong one when viewing the log file hence no evident reason for my connection error. 

Confluence was upgraded successfully and was requiring the servername:<portnumber>  or IP:<portnumber> in order to allow access.  our host proxyname is "apconfluencetest" as can be seen below.

The nginx error was:

2019/06/10 23:08:55 [error] 1632#11472: *10 upstream timed out (10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond) while connecting to upstream, client: 10.128.12.159, server: apconfluencetest, request: "GET /dologin.action HTTP/1.1", upstream: "http://10.242.130.12:8090/dologin.action", host: "apconfluencetest"

Changed port numbers in the nginx.conf file, restarted nginx service and all seems well.

Thank you for responses.

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JP _AC Bielefeld Leader_
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June 10, 2019

Confluence will always modify the server.xml file when being upgraded. That’s why you get a list of modified files that you should review.

Glad you solved it,

JP

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JP _AC Bielefeld Leader_
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June 10, 2019

Hi,

we cannot see the image...

Best

JP

Richard
Contributor
June 10, 2019

NGINX.JPG

 

apologies, not sure how that happened: 

Richard
Contributor
June 10, 2019

It doesn't point me to specific log and having checked the NGINX directories I don't see anything of note in the log files that exist there

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