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Confluence Cloud (Not Datacenter) Enhanced flexible version of Word Import feature

Ashvin Patel
January 15, 2026

Word Import Challenges for Large-Scale Migration to Confluence Cloud

Background

We are migrating 500+ existing Word documents to Confluence Cloud pages and encountering several issues with the native Word import functionality.

Question

Has anyone successfully implemented a robust solution for bulk importing large volumes of Word documents (500+ pages) into Confluence Cloud?

Current Issues with Native Word Import

We're experiencing the following problems:

  1. Tables and Images

    • Import process ignores the original size/width of tables and images
    • Requires manual adjustment of every table and image post-import
  2. Text Formatting

    • Word text highlight colors are lost during import
    • Font colors are not preserved
  3. Table of Contents

    • TOC includes page titles in addition to headings
    • Any text formatted with heading styles (even if not actual headings) appears in the Confluence page TOC
    • Need TOC limited to true headings only
  4. HTML Import Alternative

    • HTML import feature doesn't work properly
    • Requires creating a new space for every import
    • Adds unknown/unwanted characters to pages

Looking For

  • Marketplace apps: Are there enhanced Word import solutions that perform better than the native Cloud Confluence import?
  • Best practices: Strategies or workflows others have used for large-scale document migration
  • Automation: Scripts or tools that have proven effective

Any insights or recommendations would be greatly appreciated!

1 answer

0 votes
Tomislav Tobijas
Community Champion
January 15, 2026

Hi @Ashvin Patel ,

Yeah... The current limitation with the native feature is that you can import only one file at a time. There's a feature request for doing bulk imports: CONFCLOUD-81572: Bulk Import External Documents into Confluence Cloud 

Now, as for importing large-scale documents, I haven't seen any best solution (although I haven't imported that many large Word documents).
As you've said, a potential solution could be Marketplace apps, but I haven't tested any of those listed here.

I did hear about people custom importers/solutions by using Confluence REST API, but this would probably require significant effort and tech expertise 🤔

If you've got any Solution Partners in the area, maybe they could ask them if they could help out 👀

Cheers (and good luck!),
Tobi

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