Confluence Attachments retrieval

[Bill Brinkley]

These questions are about how attachments retrieval is handled.

1. When a confluence page is displayed what is the process to display the graphic images, embedded videos, and documents attached to the page? 

2. If a hundred people open a document on a confluence page at the same time how does Confluence handle this request? Does it retrieve the document one hundred times or is the document cached? If it is cached how is this cache managed.

Thanks,

[Thiago Masutti]

Hi @Bill Brinkley 

Happy new year.

Nice talking to you here at the Atlassian Community.

When displaying images and preview of attachments in pages, Confluence will treat them as a type of static resources.
All of these will be treated as separated files that are not located in the attachments folder.

These files are stored in one of the following folders, depending on the type.

<confluence_home>/viewfile
<confluence_home>/shared-home/thumbnails/
<confluence_home>/shared-home/dcl-document/
<confluence_home>/shared-home/dcl-document_hd/
<confluence_home>/shared-home/dcl-thumbnail/

There's few more details on this KB article.

When running Confluence Data Center these folders are in the shared home.

Kind regards,
Thiago Masutti