Confluence 10.2.13 - Editing Issues and Unexpected Behavior

[Alejandra Lorenzo]

Good morning,

Since Monday, we have been experiencing several issues in our Confluence instance.

The problems identified include:

• Tables cannot be edited.
• Assets elements cannot be edited.
• Pages remain in draft status and, even after canceling the editing session, reopening them shows the previous editing session.
• When attempting to modify a table, the table is completely removed.
• In some cases, the toolbar appears blank and no options can be selected.
• Additional unexpected behaviors have also been observed.

We are currently running Confluence version 10.2.13, installed on July 9, 2026.

We have identified several applications that are reported as incompatible and requiring updates. These applications have been in this state since the upgrade performed on July 9; however, the issues described above were first detected on Monday, September 7.

The incompatible applications are:

• HTML Elements
• Labels Cage
• Page View Tracker
• SEO Manager

The following applications are installed and updated to their latest available versions:

• Assets - Confluence Macro
• Atlassian Troubleshooting and Support Tools
• Cloud Companion
• Confluence Cloud Migration Assistant
• HideElements for Confluence
• Portfolio Insights: Data and Metrics
• Wiki Markup for Confluence

We have already performed the following troubleshooting actions:

• Updated all compatible plugins to their latest versions.
• Disabled the incompatible applications.
• Reindexed the site.

Unfortunately, none of these actions resolved the issue, and the problems described above are still occurring.

We have attached the relevant logs to provide additional information that may assist with the investigation.

Please let us know if you require any additional information or further diagnostics from our side.

Thank you in advance for your assistance.

Kind regards,